I will tell you not to buy things.
If a $20/month product does your job, I will name it and send you away.
About
I’m Vatsal Thakkar. I build the software myself.
No team, no account manager, no offshore development shop. You email Waypoint, I read it. You call, I answer. The person who scopes your project is the person who writes it and the person who fixes it at 8pm when something breaks.
Why I do this
Most businesses lose their week to processes nobody ever designed.
Forms filled in twice. Approvals lost in an inbox. Information that lives in one person’s head and nowhere else. I have spent a long time watching organisations lose enormous amounts of time this way, and small businesses have the exact same problem in miniature — with none of the budget to fix it.
So I learned to build the fix, and now I do it for Valley businesses. I keep the client list short on purpose. That pace is deliberate, not a limitation.
Why “Waypoint.” On a chart you take three bearings from three landmarks. Where those lines cross is your fix — your actual position, confirmed. One measurement can lie. Three that agree don’t. That is how I would rather work: figure out where you actually are before recommending where to go.
How I actually work
The rules I run the business by.
Fixed quotes.
You get a number before work starts. I eat the overrun, not you.
You own everything.
Domain, database, accounts, code. Written handover included.
No lock-in, no contracts.
The monthly plan is cancellable any time.
Your data stays in Canada.
Canadian hosting, under Canadian privacy law.
Rooted here
I live and work in the Valley. Something breaks, you text the person who wrote it.
Few clients on purpose
I take on few enough projects that each one gets done properly. If I am too busy, I will say so.
Nothing locked away
You own the domain, the database, the accounts and the code. Handover notes from day one.
A clearer next step
Get your free system audit A free system audit, and a working sample in one day.
Tell me the worst hour of your week. You get back a real working piece of the fix with your name on it — not a proposal, not a discovery call.