The same small tools, shaped around how each kind of business actually runs. Most need two or three of them, ever.
Trades & contractors
Built for the two minutes before you drive away from a job, on a phone, with one hand. Invoices go out from the driveway, quotes come from your own line items, and bigger jobs can be billed in stages. Your books stay in the accounting software you already use.
Patients book a real open slot and get a reminder 24 hours ahead, while there is still time to move it. Intake arrives typed instead of on a clipboard, and the data sits in Canada, in the Canada Central region. Whether a build satisfies your regulator or your college stays a question for them.
Direct orders through your own page, without the delivery-app commission on top; the card processing fee is passed through at cost. A menu in plain text rather than a PDF, so search engines and AI assistants can see what you serve, and specials you change yourself from a phone.
Most local shops do not need a full online store. They need a way to take a repeat or pickup order from customers they already know: a saved order per customer, repeated on their schedule and confirmed in one tap. Plus opening hours that are right, and easy for you to change.
Quotes assembled from your own packages and components: hours of coverage, staff, kit, travel and add-ons. Tiered packages on one page, deposits and dated payment stages for bookings far out, and an enquiry form with a fast reply instead of a public availability calendar.
Client galleries that do not disappear when a subscription lapses, with favourites and download permissions per gallery. A quote the client accepts, a contract they sign by typing their name, and images resized on upload so a phone gets a phone-sized file.
Usually the gaps between the brokerage website and CRM: enquiries arriving in four different places, gathered into one inbox with an instant reply and a timed check-in you wrote. Automated messages say only what you confirm your brokerage and the rules permit, and the data comes with you if you move.
Branching intake that arrives typed and complete, and client uploads into private storage with links that expire, rather than email attachments. Data sits in Canada. Trust and retainer accounting is not something I build; intake, document handling and the workflow around them are.
Customers approve extra work by text, with the approval recorded and timestamped. Service reminders go out on mileage or a date, per vehicle. A narrow bolt-on for the one thing your shop system does badly, not a replacement for it, and no parts ordering.